The one thing that keeps our homes running is the plumbing. This is the system that supplies clean water in our bathrooms and kitchens and drains out toilet waste. 

It is not uncommon to face plumbing issues in your home every now and then. The repair and replacement of broken pipes and water systems require special expertise that only emergency plumbing services can provide. 

These days, plumbing companies specialize in all types of plumbings. When hiring an emergency plumbing service, the credibility of the company is important. 

In order to make sure that you get the right types of plumbing service through experienced plumbers, assess the reliability of the company keeping the following aspects in mind.  Let’s get started! 

1. Insurance & license 

Only hire a plumbing company that is licensed. This way you can seek comfort in the fact that credible and experienced plumbers will be sent for your service. Prior to hiring the company, ask them to show you their licensing credentials. 

Also, check if the company offers insurance to their employees.  If a plumber gets injured while working at your home, the insurance must cover the medical bills so that you do not have to cover any liability out of your own pocket. 

2. Number of years in the field

The most important aspect you must assess while hiring a plumbing service is the number of years they have worked in the field. Experience is what will reflect the knowledge and qualification of the plumber. 

You would get the best services from someone who has spent years working in the field. They would know what they are doing and will get the job done right the first time. 

Moreover, this will not only save time but money as well. A professional plumber will fix your issue in such a way that it doesn’t show up again. So, you wouldn’t have to worry about spending money again and again on new plumbers. 

3. Diversity in services 

A good plumbing company will offer all types of plumbing services. They will not put you through the trouble of hiring multiple plumbers for different jobs. 

While hiring a service, ask the company about all types of plumbing services that they offer. They should ideally provide you with a list of all their specialties. However, you must know that any plumbing company should be able to offer basic repair, replacement, and installation services. 

4. 24-Hour emergency plumbing

Not every plumbing company provides 24/7 emergency plumbing services. However, the best companies are those that work around the clock. Plumbing issues do not come unannounced, you may face a clogged toilet in the middle of the night, and in such a case you cannot wait for a plumbing company to provide you an appointment after a week.

If you cannot get a company to send you emergency help, you may face serious water damages to your walls. Make sure you get a plumber who works in your vicinity and can reach your place as quickly as possible.

One thing you should keep in mind that emergency plumbing services must not charge you extra simply for coming on a priority basis. If a plumber hands you a hefty bill with additional emergency charges, it is a huge red flag. 

5. Good referrals and recommendations

If you have had no luck finding reliable plumbers in your area by yourself, then take recommendations from your family, friends, and neighbors. Another way is to check the company’s website for client reviews and ratings. Get in touch with these customers and inquire about their experience.

Also, check how the company caters to negative reviews and remarks. Do they respond or leave them unanswered? 

Referrals and recommendations are the best way to find a good plumbing service in your area. In fact, you should begin your search by seeking referrals first and then start doing research on your own. 

6. Pricing 

The best practice as a homeowner is to talk to your plumbing company and get some quotation prior to hiring the service. Get multiple quotes from various plumbers in your area and hire the one that is most affordable for you. 

A plumbing company must stick to its quote prices and should not increase the cost at the end of the service. Check you are not being unnecessarily charged for items that never got to your home such as pipes, valves, etc. 

7. Customer services and assistance

Any good company has a separate customer service department to cater to customer queries and concerns. You can easily gauge a company’s reliability when you speak to their customer service agent for the first time. Did they listen to you? Are they friendly or rude? Did they answer your queries accurately?

Use this chance to get price quotations for all types of plumbing services that the company offers and ask them everything that is included in the quoted price.

Conclusion

When it comes to plumbing services, it is best to assess the credibility, reliability, and reputation of the company keeping all the above points in mind. Make sure you do not waste money on an amateur plumber.